After 16 years working in the Prison service, in September 2013, Graham Kerridge made the huge decision that it was time for a career and a lifestyle change – he took the opportunity to invest in an Ovenclean franchise and hasn’t looked back since!
Graham told us a bit more about his life prior to being an Ovenclean franchisee: “I worked for 16 years as a Prison Officer, but there were a lot of changes that were happening. I realised that the service I once worked for wasn’t the service that I initially joined, so I decided that it was time to make a change, and I know that I definitely made the right decision with Ovenclean.”
“I never anticipated that I would own my own business and be working for Ovenclean – it all seemed such a scary thing. It just happened that I was looking through a business magazine and there was an Ovenclean advert. I liked what I had seen so much that I booked myself onto one of the open days. It’s fair to say that I was even more impressed once me and my wife had attended the open day – we left with huge grins on our faces and were eager to get started.”
Since day one, Graham claims that he’s received fantastic support from the Ovenclean team. The Head Office offer ongoing specialist services in Marketing and Franchise Support to new and existing franchisees. Ovenclean are also the only oven cleaning franchise which advertises on national TV.
“I can’t praise Head Office enough with the support and training they have given me – their help and advice has been really invaluable.
“I began my training with a business mentor – an established franchisee – which was extremely useful. From day one, the team at Head Office have provided me with emotional support, technical support and marketing advice which made the transition from employment to self-employment very easy. They know what you need to be doing in order to get the phone ringing.”
Due to the fantastic support that Graham received from Head Office and the hard work that he’s put into his franchise, he’s been very successful.
“I’ve been fortunate enough to be very busy from day one, it’s always been a steady increase in work” Graham continues. “It’s hard work but you don’t mind putting the effort in, because at the end of the day, you’re the one reaping the rewards.” With an Ovenclean franchise, what you get out is what you put into the business.
So Graham’s life has definitely taken a turn for the better since he invested in an Ovenclean franchise - he loves the work he does. “The positive feedback and remarks that you receive from customers are really rewarding and definitely make the job worthwhile. I get a huge amount of repeat and referral business from customers. Many of my customers are now not just customers, but they have also become good friends.”
When asked if Graham had any regrets about becoming a franchisee, he briefly thought for a moment and then said “I do have one… I just wish I would have done it sooner!”